Absolutely! Every tour is a VIP experience. It's just you (and your chosen companions) with me as your personal guide. This way, we can tailor the pace, content, and route to your exact interests and needs. Think of it as exploring Florence with a knowledgeable local friend!

Yes, and I can't stress this enough – especially for popular spots like the Uffizi and Accademia! Here's the scoop:
• Peak seasons are busy, so advance booking is crucial.
• Even with reservations, there might be a short wait (but it's way better than hours in line!).
• Pro tip: Avoid Tuesdays if possible – it's often the busiest day.
• Tickets can sell out weeks in advance, so let's secure your time slot early.
• Don't worry – I can handle all the booking hassle for you!

Here's a little insider secret – while there's no magical "skip-the-line" pass, your reserved ticket is the next best thing! Here's how it works:
• Your ticket reserves a specific entry time slot.
• Everyone goes through the same entrance and security check (for safety, of course!).
• With a reserved ticket, you'll breeze past the long general admission lines.
• Think of it as a "skip-the-longest-line" ticket!

Rain or shine, your Florence adventure awaits! We Florentines don't let a little drizzle dampen our spirits. Here's how we handle wet weather:
• Tours go ahead as planned – Florence is beautiful in any weather!
• Bring an umbrella or raincoat (or we can duck into a cozy café if it gets too heavy).
• Rainy days often mean smaller crowds at popular sites – a silver lining!
• We can adjust the route to include more indoor stops if needed.
• Some say Florence is even more romantic in the rain – let's find out together!

• Date Changes: I understand plans can shift. If you need to change the date, I’ll accommodate you if my calendar allows. If I can’t, I’ll try to find a suitable guide. If impossible, it’s considered a cancellation, and our policy applies.
• Cancellation Policy Application: My policy comes into effect in case of cancellation.
• Non-Refundable Fees: SumUP handling/service fees are non-refundable.
• Guide Costs: The guide cost is final and not per person. I offer group and school rates, so don’t hesitate to contact me for a personalized quotation.
• Cancel a month before for a full refund (minus €20 admin fees).
• Fifteen days before, get a 50% refund.
• No refund within seven days of the tour.

Your tour is fully customizable, ensuring it matches your unique preferences.

• Customized Rates: I have convenient rates for groups and schools. Don’t hesitate to contact us for a personalized quotation that suits your needs.
• Exclusivity Guaranteed: The ultimate personalized tours made just for you!
• Flexible Pricing: Prices adjust based on the number of participants and your chosen tour type.
• Additional Fees: Museum and reservation fees aren’t included, but I’ll guide you through easy online ticket purchases.
• Reservation Deposit: Secure your tour with a deposit, ensuring your preferred date.

Rest easy – your payment details are handled carefully for your financial security.